Training Catalogue

All programs, One place.

Sales Assistance · TechnicalHRDC ✓

Happy Customer Happy You

A service enhancement programme pairing customer service skills with product knowledge and role-play practice, building staff confidence to serve every customer well.

#customer service
1-Day Workshop
Professionals · LeadershipHRDC ✓

Building the Winning Teams

Strengthen collaboration and build high-performing teams across your organisation.

#winning team#collaboration#trust+1 more
2-day
Retail leaders · LeadershipHRDC ✓

Retail Management Enhancement Program

Sharpening operational and people-management skills for retail.

#retail#operation#people-management+1 more
5-days certification
Managers · LeadershipHRDC ✓

Effective Leadership

Develop your managers into confident, capable leaders.

#leadership#motivation#people-managing+1 more
1-day
Managers · LeadershipHRDC ✓

Effective Conflict Management

Practical approaches to manage workplace conflicts constructively, fostering a positive work environment.

#conflict management#leadership#positive workplace
1-day
Managers · LeadershipHRDC ✓

Effective Staff Coaching

Equip leaders with effective coaching skills to unlock employee potential and improve performance.

#coaching#employee development#leadership+1 more
1-day
Professionals · LeadershipHRDC ✓

Effective Negotiation & Persuasion Skill

Build negotiation confidence for better business outcomes.

#negotiation#persuasion#confidence+1 more
1-day